Practicing medicine and understanding medicine are two very different things. Being a doctor and running a successful, efficient, and productive medical office or practice involves a whole lot more than just having a thorough understanding of medicine. It requires a cohesive team of staff, other physicians, and nurses that work together in order to deliver […]
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3 Customer Service Mistakes That Can Kill Your Business
Customer service is such an important aspect of every business that you’re probably drowning in advice on how to improve yours. But sometimes, it’s more helpful to home in on a few common mistakes that could be alienating your customers. Here are three things not to do: Make Your Clients Feel They’re Fighting to Contact […]